# Contacting the author

Please do not ask the author questions about usage: network configuration, how to connect a host, host configuration, keyboard configuration, how to write a macro file and so on. Please read the documentation included in the Tera Term package. Useful information and tools may be found at

Tera Term Home Page: https://ttssh2.osdn.jp/ (The address may be changed in future.)

You may ask the author questions about Tera Term copyrights or a permission for a special way of distributing Tera Term. If you want to send just a message without any question, request and bug report, it may be welcome.

Before you send bug reports or requests to the author, please read carefully the following:

- Q & A
- Requests
- Tera Term setup file (Your request may have already been supported.)
- MACRO Help
- KEYCODE.TXT
- Related topics in this help.
- Other files:
  - LogMeTT_README.txt
  - Collector\readme.txt

Before you report a problem, please make sure that it is not caused by bad configuring of Tera Term and Windows.
If other applications also have the same problem, it may not be a bug of Tera Term. When you report the problem to the author, show the version number of Tera Term and information which may be related to the problem. If possible, please also show how to reproduce the problem.

The author may not be able to reply your message quickly. The author may ignore bug reports
already known, requests already received and questions answered by the Tera Term documentation.